Legal and policies
Every FeFe policy in one place. FeFe currently operates as a sole trader in the United Kingdom. For anything on this page, email hello@joinfefe.com.
Last updated 4 August 2026
The agreement
- Terms of serviceThe core agreement for everyone with a FeFe account.Updated 3 August 2026
- Participant termsTaking studies, approvals, rewards and cashing out.Updated 3 August 2026
- Researcher purchase and refund termsCredit, platform fees, reserved funds, refunds and invoicing.Updated 4 August 2026
- Academic and student termsWho qualifies for the academic rate, ethics and liability.Updated 4 August 2026
Health and research
- Medical disclaimerFeFe is not a healthcare service and gives no medical advice.Updated 4 August 2026
- Research disclaimer and standardsWhat FeFe checks, what it does not, and researcher ethics duties.Updated 4 August 2026
- Safeguarding and wellbeing18+ only, the right to withdraw, sensitive topics and reporting harm.Updated 4 August 2026
- Data quality standardsHow we keep the pool genuine and the data trustworthy.Updated 3 August 2026
Data and privacy
- Privacy policyWhat we collect, why, your rights and how long we keep it.Updated 3 August 2026
- Cookie noticeThe strictly necessary storage FeFe uses, and what it does not.Updated 3 August 2026
- Data processing termsController and processor roles between FeFe and researchers.Updated 3 August 2026
- SubprocessorsThe providers that help us run the platform.Updated 3 August 2026
- Security and vulnerability disclosureOur controls and how to report a vulnerability safely.Updated 4 August 2026
Conduct and content
- Acceptable use policyThe enforceable conduct rules for researchers and participants.Updated 3 August 2026
- Community guidelinesThe same expectations in plain English.Updated 4 August 2026
- AI policyNo AI written answers, and how our automated checks work.Updated 4 August 2026
- Copyright and intellectual propertyOwnership, licences and how to send a takedown notice.Updated 4 August 2026